Cramer6 oss suite download
Fragmentation of the fulfilment process Integration tax Lengthy fulfilment cycles High error rates. The ideal solution Automated service fulfilment Support Service definition and management Support full behaviour model of resources Enough details to drive business process Ability to automate from request to device. Abstracted Multi-vendor, multi-technology Configurable and extensible Standards-based.
Agenda What is Cramer? Powered by universal network knowledge Detailed and complete capacity and data model Multiple technology, multiple vendor Encapsulates physical, logical and service layers. Improve process efficiency Eliminate multiple legacy systems Automate business processes Improve visibility. Tangible business benefit Critical enabler for strategic initiatives Next generation transformation IT consolidation and rationalisation New services, new business models.
Improved efficiency and productivity Greater process automation Shorter time to revenue More efficient capital utilization. ITManager Role Models IT infrastructure, platform environments, and application software Relates IT components with the services and network models managed in ResourceManager Benefits Faster origination of content based services End to end view of connectivity from content servers to customer premises More effective utilization of applications and services Enhanced Service Assurance, since all parts of the process can be seen and traced Differentiators Provide the most complete model of content-based services Enables fulfillment of bundled service offerings Cramer 6 OSS Suite Overview Cramer Amdocs OSS Division.
CableManager Role Extends the Cramer model with physical infrastructure: cables, fibres, ducts etc Uses the Cramer suite to automate consumption and allocation of physical infrastructure Benefits Integrated planning leads to just in time cable investment, optimises capacity Fewer OSS systems to maintain and integrate Single view of logical and physical network, enables faster plan-to-build processes Improved root cause identification reduces fault resolution time Differentiators Universal view and operation from service to logical network to physical infrastructure Doesnt require a costly GIS.
PartitionManager Role Supports partitioned management of network and service resources Restricts access to database objects based on user roles i. Benefits Freedom to outsource all or part of network to one or more 3rd parties Reduced total cost of ownership through one inventory instance and single metadata model Customers able to manage their own network. Differentiators Uniform access across the whole Cramer suite and beyond Capacity information without network specific information Flexible access control and visibility Based on standard proven Oracle functionality.
ServiceCatalog Role Addresses Product Management and Fulfilment business processes Product Lifecycle Management change control and inheritance to aid version and change management Open standards-based API interfaces with order capture systems for service feasibility and fulfilment processes Benefits Enhanced product lifecycle management Accelerated service introduction Reduced integration cost Differentiators Technical product de-composition Automated feasibility checking Simplified product definition De-coupling of service and product definition Cramer 6 OSS Suite Overview Cramer Amdocs OSS Division.
TaskEngine Role Rules based design and assign Process driven inventory management Benefits Improved operational efficiency Process automation Order to the network flow through service fulfilment Differentiators Separation of design and implementation Automated roll-back with no coding Template driven.
RouteFinder Role Processes routing requests Rules based routing Benefits Reduces time to design new circuits Ensures design consistency Reduces design re-work levels Differentiators Multi-technology Template driven extensible routing rules Supports dynamic constraints Graphical views of candidate routes Supports least cost routing Can be driven using APIs.
DeliveryEngine Role Translates designs into implementation jobs Project manages job implementation Benefits Process automation Order to the network flow through service fulfilment Jeopardies can be pro-actively managed and resolved Differentiators Separation of design and implementation Service delivery across the whole infrastructure Managing complete range of delivery mechanisms Integration with activation.
ActivationEngine Role Delivers high-volume, flow-through activation for NGN services Creates business value through an inventory-centric activation solution e. IPTV capacity checking. Benefits Automated order to network activation Seamless customer service e. DiscoveryEngine Role Auto-discovers networks and their components Data load Benefits Improved inventory accuracy Faster data migration Fewer errors ultimately means less churn Faster, right-first-time service delivery differentiates SPs products Fast-start for activation and other Cramer projects Improved fallout resolution through targeted re-discovery Differentiators Complete end to end and integrated solution providing network discovery, capacity and service planning and service activation with ActivationEngine Comprehensive coverage of next gen devices Gives Cramer the fastest deployment time in the business Standards-based Cramer 6 OSS Suite Overview Cramer Amdocs OSS Division.
Reduce time to market for higher margin services ISDN, DSL Improve customer satisfaction througout the lifecycle process Cut operational expenditures through automation and standardisation. Automation of provisioning process and integration with Siebel for workforce management. Accelerated customer acquisition requiring pre-provisioning and automated activation Highly competitive environment leading to short lead times for new services Business imperative to reduce operational cost Cramer.
Centralised Cramer core supporting end-to-end processes such as fulfilment, circuit design, planning, inventory and capacity management Automation of service delivery across multiple technologies. Nicola Salverini, Fastweb. Rapid fulfilment and revenue generation provisioning 1, customers per day Targeted sales campaigns based on accurate knowledge of the network leading to rapid revenue generation Cost reduction through centralised management of network equipment.
Fragmented and isolated planning processes Maximise infrastructure utilisation, both hardware and connectivity Fault management processes lacking network visibility and customer impact analysis Cramer. Cramer5 significantly simplifies the management of our network, improves capacity management and provides the capability to reduce capital expenditure and operating expenses.
Inventory powered OSS solution covering all networks and technologies. Implementation of standardised models and processes to enable the process automation and system consolidation.
Automated order to bill process for new services e. Multimedia DSL Business. Operational efficiency and scalability of key processes Improved agility and removal of time to market constraints TCO improvements due to elimination of legacy applications. Reduced operational costs through elimination of multiple legacy OSS applications Dramatic reduction in time to market for new services i. VoiP Improved customer satusfaction through improved service fulfilment. Service Assurance issues leading to customer satisfaction issues Fragmented provisioning processes supported by manual intervention No single view of network information leading to network planning challenges Cramer.
Consolidated inventory on a single multi vendor and multi technology application Integration between Cramer and Micromuse to automate service assurance processes IP discovery and reconcilliation across different technologies and devices Business. Our main reason for choosing Cramer was its ability to help us improve our capacity management.
We found it was the best solution for managing data from different sources and different technologies on our network. Cramer6 OSS Suite uniquely manages the class of service assigned to services, allowing carriers to manage the policies that control the delivery of IP-based services.
Because it is a multi-service OSS, legacy and next-generation services can co-exist on the same platform. This allows carriers to converge all services to a single OSS over time while rapidly adding new services to the portfolio and maintaining accuracy across systems during migration.
Cramer6 OSS Suite embodies four such patterns: agility to support rapid service fulfillment; reduction of integration costs through a larger set of pre-integrated functionality; support for maintaining data integrity; and converged OSS platforms to support convergent services and to reduce operational expenditures.
It must support multiple content-based services, and existing and evolving technologies. It must increase process velocity and reduce operational costs. It must be accurate and reliable at all times. This ensures the inventory is highly accurate, explains Buggy. ServiceCatalog talks to front-office applications like partner management, sales systems, and billing and rating.
It encapsulates the business logic and inventory information, simplifies it, componetizes it and feeds it to these applications for re-use. Inventory is at the heart of everything we do, says Buggy.
An OSS without inventory is a bit like a car without an engine. The joint solution will leverage Cramer6 and Alcatels industry equipment and integration capabilities to automate the end-to-end fulfillment of triple play services for Tier 1 telecom operators.
The combined offering will automate the link between front-office customer management and back-office network and service management, unifying service ordering, provisioning, activation and assurance across all products and lines of business.
The combined offerings will leverage Oracles Network Lifecycle Management capabilities and Cramers inventory-centric approach to enable closed loop network lifecycle management. Oracles asset management offering manages the procurement and network equipment maintenance while Cramer delivers an up-to-date view of the network. Log in with your Channel Futures account.
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MSP dlvr. Written by Tara March 31, Front-Office Integration ServiceCatalog talks to front-office applications like partner management, sales systems, and billing and rating.
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